Phoenix TS

Emotionally Intelligent Leadership Training

This training teaches professionals how to master emotional intelligence and thrive in their roles within their organization. Learn about the critical components of emotional intelligence, such as empathy, self awareness, and self motivation. Cultivate your verbal and non-verbal communication skills.

BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

Course Overview

This 2-day, instructor-led course is ideal for managers, leaders and team members that are interested in increasing the effectiveness of their leadership capabilities by enhancing their emotional intelligence. This training focuses on:

How emotions influence behavior and decision making
The characteristics of an emotionally intelligent leader
Using emotional intelligence to increase personal effectiveness and situational awareness
Applying ideas learned to improve their own emotional intelligence

Schedule

Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.

Not seeing a good fit?

Let us know. Our team of instructional designers, curriculum developers, and subject matter experts can create a custom course for you.

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Course Objectives

Upon completion of this two-day training course, students will be able to:

Define self-leadership and what it means on an individual level
Assume responsibility for your results by understanding who you are, what you want, and how to reach your goals
Describe the four pillars of self-leadership
Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build your self-leadership
Understand what emotional intelligence means
Recognize how our emotional health and physical health are related
Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
Understand the different emotions and how to manage them
Create a personal vision statement
Understand the difference between optimism and pessimism
Validate emotions in others

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Course Outline

Module 1: Getting Started

Module 2: What is Emotional Intelligence

Self Management
Self Awareness
Self Regulation
Self Motivation
Empathy

Module 3: Four Skills in Emotional Intelligence

How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinkng
Understand Emotional Meanings
Manage Emotions

Module 4: Verbal Communication Skills

Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity

Module 5: Non-Verbal Commication Skills

OBody Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It

Module 6: Social Management and Responsibility

Benefits of Emotional Intelligence
Articulate your Emotions Using Language

Module 7: Tools to Regulate Your Emotiions

Seeing the Other Side
Self Management and Self Awareness
Giving in Without Giving Up

Module 8: Gaining Control

Using Coping Thoughts
Using Relaxation Techniques
Brining it All Together

Module 9: Business Practices

Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Optimism
Pessimism
The Balance Between Optimism and Pessimism

Module 10: Making an Impact

Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive

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